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Code of Ethics and Conduct

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This Code of Ethics and Conduct is based on the principles and values followed by TrustSis Consultoria in order to guide the appropriate practices to be followed by its employees, as well as the relationship between partner companies and suppliers.

Get access to our CODE OF ETHICS AND CONDUCT.

Learn about the main commitments of the Code of Ethics and Conduct

  • Workplace;
  • Anti-corruption;
  • Complaint Channel;
  • Ethics Committee;
  • Customer Focus;
  • Environment & Sustainability;
  • Meritocracy;
  • Non-Discrimination and Equality of Conditions;
  • Data Privacy (General Data Protection Law (LGPD);
  • Respect for Diversity and Equality;
  • Respect and Professional Growth;
  • Information security;
  • Child labor;
  • Remote Work (Home Office).

Get access to our CODE OF ETHICS AND CONDUCT.

TrustSis compliance method

The TrustSis compliance method has 5 pillars that are used to ensure the effectiveness of the principles and values followed by TrustSis Consultoria. Each pillar of the compliance method addresses an important step that is constantly followed by TrustSis.

Five Pillars

N

Inform

  • Disseminate and maintain an information campaign about our code of ethics and conduct;
  • Ensure that our employees, partners and suppliers know about our code of ethics and conduct.
N

To Detect

  • Have mechanisms for detecting non-compliance with our code of ethics and conduct;
  • Deal with incidents of non-compliance promptly and with necessary action.
N

To Remedy

  • Apply corrective measures and apply the necessary disciplinary measures;
  • Strengthen control points and assess necessary adjustments to the code of ethics and conduct.
N

To Prevent

  • Periodic campaign to reaffirm our practices and code of ethics and conduct;

  • Renewal to reaffirm our practices and code of ethics and conduct with partners and suppliers.

N

Continue

  • Understand the aspects of continuous innovation that provide new risks not mapped to the code of ethics and conduct;
  • Constantly update the code of ethics and conduct and carry out publicity campaigns.

We make compliance our own business

Complaints Channel

This channel is a safe and effective way to report a complaint to TrustSis, contributing to the prevention of irregular and unlawful acts.

The Complaints Channel must be used by Employees, Suppliers, Third Parties, Customers, Suppliers and other publics who have a relationship with TrustSis to report any case of fraud, corruption, money laundering, misuse of the brand,  ethical and conduct deviations between other criminal practices, and allows the anonymity of the whistleblower. In addition to having the identity preserved, as well as the entire conduct of the case being treated with confidentiality, TrustSis does not admit that the complainant in good faith suffer any type of retaliation.